FAQ

Q1: What gives moissanite its fire?
A: A gemstone's fire is determined by a gemological property called dispersion. Moissanite's dispersion is 0.104, which exceeds that of any gemstone, including diamond, ruby, sapphire and emerald.

Q2: Will moissanite fade or change color over time?
A: No. There are no likely situations in which the color of moissanite will be permanently changed. Moissanite does undergo a temporary color change when exposed to extreme heat from a jeweler's torch during jewelry repair, but with proper bench techniques there will be no lasting damage, and the stone will return to its normal color once it cools.

Q3: Is It possible buy sample before order?
A: Yes, we have stock for most models. Normally we can send out samples in 1~2 days after payment. It will take 5-7 days if no stock.
Q4: Can I have my logo on the jewelry? can you produce custom design?
A: Yes, we can laser logo on jewelry, free of charge. We also accept custom designs, no MOQ.

Q5:How soon can you deliver?

A: The gemstones in stock can be shipped in one day. If the stones are out of stock, we need about 3~7days to finish the production. But the exact delivery time might be different for special orders